Finastra has launched Data Insights 2.0, a new analytics tool designed to help mortgage lenders convert more applications into funded loans by identifying where borrowers drop out of the process and why.
Built for Originate Mortgagebot, the solution gives banks and credit unions a clearer view of performance across the mortgage journey, replacing fragmented reporting with more actionable insights. Lenders can track friction points, measure conversion rates, and compare results against peers using anonymized data from more than 1,000 mortgage originators.
The platform includes benchmarking, drill-down analysis, and export functionality, allowing teams to quickly spot weak points in areas such as mobile experience, communication timing, and application flow.
For lenders, this means better visibility into pipeline performance and faster decisions on how to improve outcomes. For borrowers, it can translate into a smoother application process, fewer obstacles, and quicker progress from application to approval.
The tool also provides data on exit points, borrower demographics, credit score distribution, loan-to-value ratios, and point-of-sale underwriting activity.
Finastra said the goal is to help lenders move beyond raw data and focus on practical changes that improve both operational efficiency and borrower experience. The launch reflects growing demand for analytics tools that can turn mortgage process data into measurable business improvements.