BanCoppel, one of Mexico's most prominent retail banks and part of Grupo Coppel, has selected BPC's SmartVista platform to modernize its cards and payments operations — a cornerstone of the bank's multi-year digital transformation strategy.
A pioneer in unsecured lending for customers without prior credit history, BanCoppel has long championed financial inclusion for millions of Mexicans excluded from traditional banking. The SmartVista implementation builds on that legacy, delivering a scalable, future-ready technology stack designed for rapid product issuance across both domestic (eGlobal) and international (Visa) schemes.
What Mexican Cardholders Gain:
Instant card issuance
Card freeze and unfreeze controls
Immediate PIN management
Spend management tools
Real-time balance visibility
Faster dispute resolution and chargeback processing
Beyond the cardholder experience, SmartVista's low-code/no-code architecture empowers BanCoppel's internal teams to configure and launch new credit card programs rapidly — without extensive custom development. A unified payments architecture reduces operational complexity while strengthening security and compliance across the bank's entire ecosystem.
Sergio del Valle, Head of Products at BanCoppel, said: "This strategic partnership helps us deliver on what matters most: simple, affordable banking for more Mexicans. It represents a significant step toward expanding access through our nationwide network and advancing financial inclusion across the country."
Daniel Hernández, Business Development Director at BPC, added: "With SmartVista's cloud-ready, modular design, BanCoppel gains the flexibility to innovate and scale — reaching new customers through both its banking and retail business lines."
Under its strategic growth plan, BanCoppel aims to bring millions of unbanked customers into the financial system over the next five years — with SmartVista as the technology foundation to get there.