UK challenger bank Tandem Bank has elevated Ryan Heaps to chief financial officer (CFO), strengthening its executive leadership as the digital lender accelerates its value-led growth strategy.
Heaps steps up from his previous position as deputy CFO following regulatory approval. The promotion reflects Tandem's commitment to nurturing internal talent and building a robust leadership pipeline for its next phase of expansion.
A chartered accountant with over 15 years of senior finance experience, Heaps joined Tandem in 2022 through the acquisition of Oplo, where he had served as head of finance since 2018. Since joining the challenger bank, he has been instrumental in shaping its strategic and financial direction.
"I'm proud to take on the CFO role at such an important moment for the bank," Heaps said. "Having been part of the business through a significant transformation journey, I've seen first-hand how Tandem has evolved to deliver sustainable growth and real value for customers. I'm excited to help shape the next phase of our strategy – supporting responsible finance, strong long-term performance, and products that genuinely help people get more from their money."
The appointment forms part of a broader executive refresh at Tandem, which includes the recent arrival of Russell Strevens as chief technology officer (subject to regulatory approval) and David Shrimpton Davis as managing director of motor finance.
Neil Chandler, CEO of Tandem, praised Heaps' contribution to the bank's financial performance. "Ryan has an exceptional understanding of our business, our customers and our strategic priorities," Chandler said. "He has played a key role in strengthening our financial performance over recent years, and his appointment as CFO reflects both his impact and the depth of talent within Tandem. I'm delighted to see him step into this role."
Tandem enters 2026 with over £1.5 billion in assets under management. The Blackpool-based bank has significantly expanded its green lending portfolio, with the value of green and pathway-to-green home improvement originations climbing from £68.2 million in 2019 to £801.5 million, as it continues to support customers in making sustainable financial decisions.