ADCB Egypt, a subsidiary of Abu Dhabi Commercial Bank Group, has successfully gone live with Temenos Payments Hub, modernizing its payments infrastructure to enable faster and more efficient cross-border transactions for retail and business customers.
The implementation, delivered in partnership with Temenos Delivery Partner ITSS, enables ADCB Egypt to process SWIFT payments using the ISO 20022 MX messaging standard. This new format provides richer, structured data that improves accuracy and interoperability between financial institutions.
By adopting ISO 20022-ready capabilities within Temenos Payments Hub, ADCB Egypt achieves higher straight-through-processing (STP), minimizing manual intervention and accelerating settlement times. The solution provides centralized orchestration of payment flows, improving visibility and control while efficiently handling growing transaction volumes.
Already operating on Temenos Core, ADCB Egypt now leverages an integrated platform for both core banking and payments. This unified approach simplifies operations and improves agility, enabling the bank to scale efficiently and deliver faster, smarter payment services.
Ihab Elswerkey, CEO and managing director of ADCB Egypt, emphasized the strategic importance: "Digital transformation is a key priority for ADCB Egypt and a key pillar of our long-term growth agenda, in alignment with our Group's digitization strategy to reshape its operations and create value for all stakeholders. Going live with the Temenos Payments Hub reflects our continued investment in advanced, scalable technologies that enhance efficiency, resilience, and customer experience."
He added that the milestone aligns with Egypt's Vision 2030 by strengthening the financial infrastructure and enabling a more inclusive, digitally driven banking ecosystem. The collaboration with Temenos and ITSS brought strong market expertise, allowing ADCB Egypt to remain agile and competitive in a rapidly evolving market.
Santhosh Rao, managing director for MEA at Temenos, congratulated the bank on the achievement: "This milestone positions ADCB at the forefront of payments in the Egyptian market and showcases how, with our best-of-breed solution, banks across the region can swiftly adapt to change and deliver the modern payment services their customers increasingly demand."
Patrick Jaccoud, CEO at ITSS, highlighted the partnership's value: "As a trusted Temenos partner, ITSS is proud to support ADCB Egypt in advancing its digital payments strategy. This successful go-live demonstrates how together with Temenos, we help forward-thinking institutions like ADCB Egypt accelerate innovation, scale efficiently and set a new benchmark for digital payments in the region."
The implementation builds on ADCB Egypt's existing relationship with Temenos, which began in 2022 when the bank selected Temenos to power next-generation digital payments. The bank has been recognized as Egypt's fastest-growing digital bank, with more than half of customer transactions now conducted digitally.
Temenos Payments Hub is a comprehensive platform for efficient payment execution and distribution, eliminating the need for different systems for various payment business types or payment rails. The platform enables ADCB Egypt to enhance the digital customer experience with new payment products, including instant payments and request-to-pay, quickly and at low cost.
The solution is API-enabled and compliant with ISO 20022 messaging standards and business flows, positioning ADCB Egypt to meet growing customer demand for cross-border payments and offer instant, frictionless transactions from account to account anywhere in the world.